Reschedule and refund policies

We Do Not  Want To Reschedule.

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​We rely upon our clients to attend the time and date they have reserved. ​

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50% of your ticket price is for the reservation. 

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This reflects the sunk costs expended prior to your appointment, and the losses reschedules incur for the business. 

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If you must reschedule, we will provide you with a payment link for your new reservation and ask that you provide the date of the class you wish to attend in the future. 

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We cannot reschedule if you do not communicate this need prior to the class. 

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We do not earn money from reschedule fees, we only mitigate losses and have settled on this policy with real reluctance. 

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Refunds are only available prior to your scheduled class.

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Gift certificates are refunded at 90% of value

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Classes purchased will be refunded as follows:

One month notice 90%

Two weeks notice 50%

Less than two weeks: non-refundable.

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If your schedule is volatile, we reccomend buying your ticket a day or two in advance to ensure the best chance that you can attend without rescheduling. 

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These policies are intended to allow this very small business to survive in a HCOL area that is hostile to small businesses.

 

We are taxed at a much higher rate than massive multinational companies.

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This is not a high profit business with policies engineered to fleece the public.

 

We love what we do and cannot survive without policies that protect the business. 

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Thank you for reading this far. 

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